Sr. Technical Support Engineer- L3

Experience: 7 – 15 Years

Location: Mumbai

Key Responsibilities

  • Maintain RHEL Server environments and OpenShift clusters, ensuring high availability, scalability, and
    security.
  • Configure and manage RHEL and Kubernetes Cluster in OpenShift environment, optimizing resource
    utilization and performance.
  • Work closely with cross-functional teams to troubleshoot and resolve issues related to RHEL applications
    and infrastructure.
  • Develop and maintain documentation for processes, configurations, and procedures related to RHEL and
    OpenShift deployments.
  • Stay updated with industry trends and advancements in bringing innovative solutions to the team.
  • Collaborate with development teams to design and implement CI/CD pipelines for automating application
    deployment and updates
  • Ability to handle L3 operations and escalations

Technical Skills:

  • Hands on experience on RHEL (Redhat Enterprise Linux).
  • Proven experience as an RedHat certified Engineer or similar role, with a strong track record in
    managing and troubleshooting RHEL environments.
  • Deep understanding of RHEL basics and Openshift architecture including deployment strategies and
    administration.
  • Solid understanding of Linux operating systems, networking, and security principles.
  • Excellent problem-solving skills and the ability to diagnose and resolve complex issues.
  • Effective communication and collaboration skills, enabling seamless teamwork and knowledge
    sharing.
  • Relevant certifications in Redhat are added advantage.

Qualification Required

  • Bachelor’s degree in engineering, Telecommunications, or a related field.
  • Red Hat certification (RHCE) preferred, demonstrating your mastery of Red Hat technologies and
    solutions.
Job Type: Full Time
Job Location: Mumbai

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